Astro Protective Services

Concierge & Front Desk Security

Security presence blended with visitor service, registration, and package monitoring.

Concierge & Front Desk Security in California by Astro Protective Services

Why this service matters

In Class A apartment and office buildings, the front desk is both the first impression and the first line of defense. Concierge officers greet residents and guests, register visitors and vendors, monitor packages and cameras, and quietly keep tailgaters and solicitors out of the building.

What your coverage includes

Lobby and front-desk coverage
Visitor and vendor registration
Package room monitoring
Camera and access system watch
Resident and tenant assistance
Emergency notification procedures

What sets APS apart

Off-duty police officers available

For higher-risk posts, court-ordered coverage, executive protection, and sensitive events, APS can staff qualified off-duty and retired law enforcement officers alongside licensed guards.

Employee-owned company

APS is employee-owned. The officers standing at your property share in the company's success, which shows up as lower turnover, steadier post coverage, and officers who learn your site instead of rotating away.

Union-friendly workforce

APS works comfortably on union and prevailing-wage properties, respects collective bargaining requirements, and keeps wage, break, and overtime practices documented for your records.

Metris patrol fleet

Marked Mercedes-Benz Metris patrol vans and patrol SUVs give your property visible, clearly identifiable coverage with room for equipment, signage, and multi-post response.

APS also operates Tesla patrol units with recorded rounds, front desk logging, and daily client reports. See Tesla patrol

Concierge & Front Desk Security across California

APS provides concierge & front desk security for properties throughout California. Choose your city for local coverage details and ZIP codes.

San Francisco Bay Area

Sacramento & Northern California

Central Coast & Central Valley

Greater Los Angeles

Inland Empire & Orange County

San Diego County

A clear plan from day one

Good security is a process. Not just a uniform.

01

Understand your property

Review entrances, incident patterns, operating hours, visitor flow, and existing locks, lights, and cameras. Start with the risks that matter at your site.

02

Agree on the assignment

Define guard or patrol hours, required credentials, authorized duties, and a budget. Put access rules, safe patrol boundaries, and emergency contacts in written post orders.

03

Confirm supervision

Agree on check-ins, after-hours contacts, missed-shift alerts, and backup staffing. Dispatch availability and field-supervisor attendance are different services; specify both.

04

Review and improve

Use factual reports and patrol exceptions to identify maintenance issues and coverage gaps. Tracking supports review; a GPS location alone does not prove an inspection.

Before you hire

Your questions. Clear answers.

Explore the security journal
How do I verify that an officer is properly registered?

Use California BSIS’s official license-verification service. Check current registration and any permits needed for the assignment, and ask how the provider tracks training and renewals. A uniform or an old card photo is not proof of current authorization.

What should I include in my security request?

Send the property type, city and ZIP code, preferred dates and hours, access concerns, recent incident patterns, and budget. Avoid uploading residents’ personal information or confidential documents unless they are needed and you are authorized to share them.

How does custom proposal pricing work?

Your service, property, schedule, and requirements shape a personalized proposal. Pricing is shared privately. Tesla patrol is quoted separately. APS is ready to discuss your budget. Final pricing and availability depend on the agreed scope, schedule, required licensing, and property needs.

Is mobile patrol the same as an on-site guard?

No. Mobile patrol provides agreed visits and checks; an on-site guard covers a defined post or shift. Specify visit expectations, covered areas, reporting, and escalation so there is no confusion about continuous presence.